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Return request

You have a period of 14 days to return the product without giving any reason, starting on the day of receipt of the product. The product can only be returned unused, unopened and in its original packaging. The return costs are for your account for returning the order. We will credit the amount within 14 days. Before you return a product for refund, we kindly ask you to fill in the return request form you will find on this page.

We will reimburse all payments received from you (the consumer), including any delivery costs charged by us for the returned product, immediately but within 14 days following the day on which the you notify us of the withdrawal. Unless we offer to collect the product with you, we may wait to pay back until we have received the returned product or until you demonstrate that you have returned the product, whichever is the earlier. We will use the same payment method that you have used for reimbursement, unless we agree to a different method. The reimbursement is free of charge for you as buyer.

Please pack the goods with the return form you will receive from us, including all accessories, in solid shipping packaging.

Please keep in mind that computer hardware is very sensitive equipment. Safe and impact-resistant packaging can prevent damage and thus voiding the warranty.

If the product is returned without proper protection, and for this reason is received damaged, we reserve the right to refuse the return.

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