Delivery

Delivery Terms

Orders received by 12:00 will normally be processed and shipped the same day based on product availability. If your order is received after 12:00 on Friday or a holiday, shipment occurs the following Monday or next working day.

Xstra is not responsible for shipping or other delays caused by events beyond our control.

Shipping Options:

Service            EU countries               Europe            Other

Standard          FREE                          FREE              € 12,00

2^nd day             € 12,00                        € 15,00            €  35,00

Next day          € 25,00                        € 35,00            Not offered

Standard shipping service within Europe:

Orders delivered with our standard shipping service will be delivered to your address within 1 – 3 working days depending on your country. On the shipping confirmation you will receive per e-mail you can see the estimated transit time.

Express next day delivery service within Europe:

If your shipment is urgent you can choose our Express next day delivery service where we guarantee next day delivery to most European countries.

Shipment outside Europe:

For orders from outside Europe we offer both Standard and Express delivery services.
The Standard service can take from 5 – 10 days depending of your location. Where the Express service maximum take 3 days no matter where you are located in the world.

Shipping Information:

·         Xstra will provide tracking details via a shipping confirmation e-mail.

·         Xstra is not responsible for shipping or other delays caused by events beyond our control.

·         A shipping discrepancy claim must be filed within eight (8) days of the order ship date from Xstra.

** Important Note About Delivery Times **

All shipping methods, will be delivered on a standard business day (Monday - Friday). Delivery to remote locations may take longer than the delivery method indicates. For example, 2nd day service may take three to four days to remote locations.